Publications

Articles

Rivard, Suzanne, “Theory Building is neither an Art nor a Science. It is a Craft”, Journal of Inormation Technology, (forthcoming).

Karimi-Alaghehband, Forough and Rivard, Suzanne, “IT Outsourcing Success: A Dynamic Capabilities Model,” Journal of Strategic Information Systems, vol. 29, no. 1, 2020, art. 101599.

Moeini-Aghkariz, Mohammad and Rivard, Suzanne, “Responding—or not—to information technology project risks: an integrative model,” MIS Quarterly, vol. 43, no. 2, 2019, pp. 475-500.

Moeini-Aghkariz, Mohammad and Rivard, Suzanne, “Sublating Tensions in the IT Project Risk Management Literature: A Model of the Relative Performance of Intuition and Deliberate Analysis for Risk Assessment,” Journal of the Association for Information Systems, vol. 20, no. 3, 2019, pp. 243-284.

Karimi-Alaghehband, Forough and Rivard, Suzanne, “Information Technology Outsourcing and Architecture Dynamic Capabilities as Enablers of Organizational Agility,” Journal of Information Technology, vol. 34, no. 2, 2019, pp. 129-159.

Negoita, Bogdan, Lapointe, Liette, and Rivard, Suzanne, “Collective Information Systems Use: A Typological Theory,” MIS Quarterly, vol. 42, no. 4, December 2018, pp. 1281-1301.

Vieru, Dragos and Rivard, Suzanne, “The Resilience of Pre-merger Fields of Practice during Post-merger Information Systems Development,” International Journal of Technology and Human Interaction, vol. 14, no. 3, 2018, pp. 53-71. DOI: 10.4018/IJTHI.2018070104.

Vial, Gregory and Rivard, Suzanne, “From On-premises Software to Software-as-a-service: Transforming C3 Solutions,” International Journal of Case Studies in Management, vol. 15, no. 3, September 2017.

Rivard, Suzanne and Lapointe, Liette, “La gestion de la résistance au changement,” Le Point en santé et services sociaux, 2016, vol. 12, no. 3, pp. 20-23.

Aubert, Benoit A., Houde, Jean-François, Patry, Michel, and Rivard, Suzanne, “Determinants of Contract Completeness for Information Technology Outsourcing,” Information Technology and Management, October 2016, 16 pages.

Vial, Gregory and Rivard, Suzanne, “A process explanation of the effects of institutional distance between parties in outsourced information systems development projects,” European Journal of Information Systems, vol. 25, no. 5, 2016, pp. 448-464

Aubert, Benoit A. and Rivard, Suzanne, “A Commentary on: The Role of Transaction Cost Economics in Information Technology Outsourcing Research: A Meta-Analysis of the Choice of Contract Type,” The Journal of Strategic Information Systems, vol. 25, no. 1, 2016, pp. 64-67.

Vieru, Dragos and Rivard, Suzanne, “Knowledge Sharing Challenges during Post-Merger Integration: The Role of Boundary Spanners and of Organizational Identity,”  International Journal of Business and Management, vol. 10, no. 11, 2015.

Vieru, Dragos, Rivard, Suzanne, and Dutot, Vincent, “Insights from a Review of the Literature on Post-Merger Information Systems/Information Technology Integration,” International Business Research, vol. 7, no. 7, 2014, pp. 23-35.

Rivard, Suzanne, “The Ions of Theory Construction“, MIS Quarterly, vol. 8, no. 2, June 2014, pp. iii-xiii.

Vieru, Dragos and Rivard, Suzanne, “Organizational Identity Challenges in a Post-merger Context: A Case Study of an Information System Implementation Project,” International Journal of Information Management, vol. 34, no. 3, 2014, pp. 381-386.

Karimi-Alaghehband, Forough and Rivard, Suzanne, “Air Canada: Flying High with Information Technology,” International Journal of Case Studies in Management, vol. 2, no. 2, June 2014.

Bahli, Bouchaib and Rivard, Suzanne, “Cost Escalation in Information Technology Outsourcing: A Moderated Mediation Study,” Decision Support Sytems, December 2013, pp. 37-47.

Rivard, Suzanne, Pinsonneault, Alain, and Croteau, Anne-Marie, “Information Technology at Cirque du Soleil: Looking Back, Moving Forward,” International Journal of Case Studies in Management, vol. 10, no. 4, 2012.

Aubert, Benoit A., Houde, Jean-François, Patry, Michel, and Rivard, Suzanne, “A Multi-Level Investigation of Information Technology Outsourcing,” Journal of Strategic Information Systems, vol. 21, no. 3, 2012, pp. 233-244.

Rivard, Suzanne and Lapointe, Liette, “Information Technology Implementers’ Responses to User Resistance: Nature and Effects,” MIS Quarterly, vol. 36, no. 3, 2012, pp. 897-920.

Gefen, David, Ragowsky, Arik, McLean, Ephraim R., Markus, M. Lynne, Rivard, Suzanne and Rossi, Matti, “ICIS 2011 Panel Report: Are We on the Wrong Track and Do MIS Curricula Need to Be Reengineered?,” Communications of the Association for Information Systems, vol. 30, article 11, 2012.

Mignerat, Muriel and Rivard, Suzanne, “The Institutionalization of Information System Project Management Practices,” Information and Organization, vol. 22, 2012, pp. 125-153.

Aubert, Benoit .A., Rivard, Suzanne, and Templier, Mathieu, “Information Technology and Distance-induced Effort to Manage Offshore Activities,” IEEE Transactions on Engineering Management, vol. 58, no 4, 2011, pp. 823-832.

Croteau, Anne-Marie, Rivard, Suzanne, and Talbot, Jean, “Visioning Information Technology at Cirque du Soleil,” International Journal of Case Studies in Management, vol. 9, no. 3, September 2011.

Karimi Alaghehband, Forough, Rivard, Suzanne, Wu, Shikui, and Goyette, Sylvain, “An Assessment of the Use of Transaction Cost Theory in Information Technology Outsourcing,” Journal of Strategic Information Systems, vol. 20, no. 2, 2011, pp. 125-138.

Rivard, Suzanne, Lapointe, Liette and Kappos, Antonio, “An Organizational Culture-based Theory of Clinical Information Systems Implementation in Hospitals,” Journal of the Association for Information Systems, vol. 12,  February 2011, pp. 123-162.

Mignerat, Muriel and Rivard, Suzanne, “Entre acquiescence et manipulation : réponses des gestionnaires de projet de SI aux pratiques institutionnalisées,” Systèmes d’information et management, vol. 15, no. 2, 2010, pp. 9-43.

King, John Leslie, Myers, Michael David, Rivard, Suzanne, Saunders, Carol, and Weber, Ron, “What Do We Like about the IS Field?,” Communications of the AIS, vol.26, no. 20, 2010, pp. 441-450.

Rivard, Suzanne, and Dupré, Ruth, “Information Systems Project Managers and the Project Management Institute: A Brief History”, Project Management Journal, vol. 40, no. 4, 2009, pp. 20-30.

Mignerat, Muriel and Rivard, Suzanne, “Positioning the Institutional Perspective in Information Systems Research, ” Journal of Information Technology, vol. 24, no. 4, 2009, pp. 369-391.

Kappos, Antonio and Rivard, Suzanne, “A Three-Perspective Model of Culture, Information Systems and Their Development and Use,” MIS Quarterly, vol. 32, no. 3, 2008, pp. 601-634.

Aubert, Benoit A., Beaurivage, Guillaume, Croteau, Anne-Marie, and Rivard, Suzanne, “Firm Strategic Profile and IT Outsourcing,” Information Systems Frontiers, vol. 10, no. 2, 2008, pp. 129-143.

Lapointe, Liette and Rivard, Suzanne, “A Triple Take on Information System Implementation,” Organization Science, vol. 18, no. 1, 2007, pp. 89-107.

Raymond, Louis, Rivard, Suzanne, and Jutras, Danie, “Evaluating Readiness for ERP Adoption in Manufacturing SMEs,“ International Journal of Enterprise Systems, vol. 2, no. 4, 2006, pp. 1-17.

Lapointe, Liette and Rivard, Suzanne, “Getting Physicians to Accept New Information Technology: Insights from Case Studies,“ Canadian Medical Association Journal, vol. 174, no. 11, 2006, pp. 1573-1578.

Rivard, Suzanne, Raymond, Louis, and Verreault, David, “Resource Based View and Competitive Strategy: an Integrated Model of the Contribution of Information Technology to Firm Performance,” Journal of Strategic Information Systems, vol. 15, 2006, pp. 29-50.

Lapointe, Liette and Rivard, Suzanne, “Clinical Information Systems: Understanding and Preventing their Premature Demise,” Healthcare Quarterly, vol. 8, no. 2, 2005, pp. 92-100.

Lapointe, Liette and Rivard, Suzanne, “A Multilevel Model of Resistance to Information Technology Implementation,” MIS Quarterly, vol. 29, no. 3, 2005, pp. 461-491.

Aubert, Benoit A., Patry, Michel, and Rivard, Suzanne, “A Framework for Information Technology Outsourcing Risk Management,” DataBase, vol. 36, no. 4, 2005, pp. 9-28.

Bahli, Bouchaib and Rivard, Suzanne, “Validating Measures of Information Technology Outsourcing Risk Factors,” Omega, vol. 33, no. 2, 2004, pp. 175-187.

Bernard, Jean-Grégoire, Rivard, Suzanne, and Aubert, Benoit, A., “L’exposition au risque d’implantation de ERP : éléments de mesure et d’atténuation,” Systèmes d’information et management, vol. 2, no. 9, 2004, pp. 25-50.

Bergeron, François, Raymond, Louis, and Rivard, Suzanne, “Ideal Patterns of Strategic Alignment and Business Performance”, Information and Management, vol. 41, no. 8, 2004, pp. 1003-1020.

Aubert, Benoit A., Rivard, Suzanne, and Patry, Michel, “A Transaction Cost Model of IT Outsourcing,” Information and Management, vol. 41, no. 7, 2004, pp. 921-932.

Aubert, Benoit A., Patry, Michel, and Rivard, Suzanne, “Gérer le risque lié à l’impartition des technologies de l’information,” Gestion, vol. 28, no. 4, 2004, pp. 37-51.

Bahli, Bouchaib and Rivard, Suzanne, “The Information Technology Outsourcing Risk: A Transaction Cost and Agency Theory-Based Perspective,” Journal of Information Technology, vol. 18, no. 13, 2003, pp. 211-221.

Rivard, Suzanne, “La structure du service des technologies de l’information : le défi de la flexibilité,” Gestion, vol. 28, no. 1, 2003, pp. 36-43.

Aubert, Benoit A., Patry, Michel, and Rivard, Suzanne, “A Tale of Two Outsourcing Contracts, An Agency-Theoretical Perspective,” Wirtschaftsinformatik, vol. 45, no. 2, 2003, pp. 181-190.

Barki, Henri, Rivard, Suzanne, and Talbot, Jean, “An Integrative Contingency Model of Software Project Risk Management,” Journal of Management Information Systems, vol. 17, no. 4, 2001, pp. 37-70.

Bergeron, François, Raymond, Louis, and Rivard, Suzanne, “Fit in Strategic Information Technology Management Research: An Empirical Comparison of Perspectives,” Omega, vol. 29, 2001, pp. 125-142.

Landry, Richard and Rivard, Suzanne, “Le projet Harmonie,” Gestion, 2001, pp. 56-64.

Rivard, Suzanne, Pinsonneault, Alain, and Bernier, Carmen, “Impact des technologies de l’information sur les cadres et les travailleurs,” Gestion – revue internationale de gestion, vol. 24, no. 3, 1999, pp. 51-65.

Rivard, Suzanne, Raymond, Louis, Bergeron, François, and Aubin, Marie-Claude, “Project Managers’ Influence Tactics and Authority: A Comparison Across Project Structures,” Computer Personnel, vol. 19, no. 4, 1999, pp. 6-20.

Pinsonneault, Alain and Rivard, Suzanne, “Information Technology and the Nature of Managerial Work: From the Productivity Paradox to the Icarus Paradox?,” MIS Quarterly, vol. 22, no. 3, 1998, pp. 287-311.

Blili, Samir, Raymond, Louis, and Rivard, Suzanne, “Impact of Task Uncertainty, End-User Involvement, and Competence on the Success of End-User Computing, ” Information and Management, vol. 33, no. 3, 1998, pp. 137-153.

Raymond, Louis, Bergeron, François, and Rivard, Suzanne, “Determinants of BPR Success in Small and Large Enterprises: An Empirical Study in the Canadian Context,” Journal of Small Business Management, vol. 36, no. 1, 1998, pp. 72-85.

Conference proceedings

Rivard, Suzanne, Moeini, Mohammad, and Lapointe, Liette, “Exploring the Dynamics of IT Implementers’ Responses to User Resistance,” Proceedings of ICIS 2019 (International Conference on Information Systems), Munich, Germany, December 15-18, 2019.

Vieru, Dragos, Rivard, Suzanne, and Bourdeau, S., “From Boundary Shaker to Boundary Consolidator by Ways of Symbolic Discourses in a Post-Merger Integration Context,” Proceedings of ICIS 2016 (International Conference on Information Systems), Dublin, Ireland, December 12-15, 2016.

Kotlarsky, Julia, Rivard, Suzanne, and Ilan Oshri, I., “On a Supplier’s Paradoxical Practices: The Case of Technological Innovations in Outsourcing Engagements,” Proceedings of ICIS 2016 (International Conference on Information Systems), Dublin, Ireland, December 12-15, 2016.

Vial, Gregory and Rivard, Suzanne, “Understanding Agility in ISD Projects,” Proceedings of ICIS 2015 (International Conference on Information Systems), Dallas, Texas, USA, December 13-16, 2015.

Moeini, Mohammad and Rivard, Suzanne, “Responding —or Not—to IT Project Risks: Conceptualizing Risk Response as Planned Behavior,” Proceedings of ICIS 2014 (International Conference on Information Systems), Auckland, New Zealand, December 14-17, 2014.

Vial, Gregroy and Rivard, Suzanne, “An Organizational Routines Perspective on Agile Information Systems Development,” Proceedings of ASAC 2014 (Conference of the Administrative Sciences Association of Canada), Muskoka, Ontario, May 10-13, 2014.

Karimi-Alaghehband, Forough and Rivard, Suzanne, “Information Technology Outsourcing Success: A Model of Dynamic, Operational and Learning Capabilities,” Proceedings of ICIS 2012 (International Conference on Information Systems), Orlando, Florida, USA, December 16-19, 2012.

El Masri, Mazen and Rivard, Suzanne, “Toward a Design Theory for Software Project Risk Management Systems,” Proceedings of ICIS 2012 (International Conference on Information Systems), Orlando, Florida, USA, December 16-19, 2012. Best Paper Nominee.

Vieru, Dragos and Rivard, Suzanne, “Working under Grey Skies: Information Systems Development and Organizational Identity in a Post-merger Context,” Proceedings of HICSS-45 (Annual Hawaii International Conference on Systems Sciences, Maui, Hawaii, USA, January 4-7, 2012.

Rivard, Suzanne., Pinsonneault, Alain, and Croteau, Anne-Marie,  “Information Technology at Cirque du Soleil: Looking Back, Moving Forward”, Proceedings of ICIS 2011 (International Conference on Information Systems), Shanghai, China, December 4-7, 2011.

Rivard, Suzanne, St-James, Yannick, and Cameron, Ann-Frances, “Software Project Risk Drivers as Project Manager Stressors and Coping Resources”, Proceedings of HICSS-44 (Annual Hawaii International Conference on Systems Sciences), Kauai, Hawaii, USA, January 4-7, 2011.

Karimi, Forough and Rivard, Suzanne, “The Strategic Role of Information Technology Sourcing: A Dynamic Capabilities Perspective,” Proceedings of ICIS 2010 (International Conference on Information Systems), St. Louis, Missouri, USA, December 12-15, 2010.

El-Masri, Mazen and Rivard, Suzanne, “Specifying the Software Project Risk Construct,” Proceedings of AMCIS 2010 (The 16th Americas Conference on Information Systems (AMCIS 2010), Lima, Peru, August 12-15, 2010.

Rivard, Suzanne and Lapointe, Liette, “A Cybernetic Theory of the Impact of implementers’ Actions on User Resistance to Information Technology Implementation,” Proceedings of HICSS-43 (Annual Hawaii International Conference on Systems Sciences), Kauai, Hawaii, USA, January 5-8, 2010. Best Paper Nominee.

Vachon, Francine, Allard, Thomas, and Rivard, Suzanne, “An E-Retailer’s Dilemma: The Dual Influence of Information Presentation Format on the Antecedents of Consumer Website Usage,” Proceedings of AMCIS 2009 (The 15th Americas Conference on Information Systems), San Francisco, California, USA, August 6-9, 2009, CD Rom.

Vieru, Dragos and Rivard, Suzanne, “The Dilemma of Integration versus Autonomy: Knowledge Sharing in Post-Merger IS Development,” Proceedings of ICIS 2008 (International Conference on Information Systems), Paris, France, December 14-17, 2008.

Vieru, Dragos and Rivard, Suzanne, “Mind the Gap: Positioning the IT within the Process of Post-merger Integration,” Proceedings of AMCIS 2007 (The 13th Americas Conference on Information Systems), Keystone, Colorado, USA, August 9-12, 2007.

Vachon, Francine and Rivard, Suzanne, “Les antécédents de la satisfaction envers la sélection d’un produit en contexte de cybermagasinage : un modèle de ‘fit’ cognitif,” Proceedings of ASAC 2007 (Conference of the Administrative Sciences Association of Canada), Ottawa, Ontario, June 5-7, 2007.

Mignerat, Muriel and Rivard, Suzanne, “Réponses stratégiques des gestionnaires de projet SI aux influences des pratiques de gestion de projet institutionnalisées,” Proceedings of ASAC 2007 (Conference of the Administrative Sciences Association of Canada), Ottawa, Ontario, June 5-7, 2007.

Aubert, Benoit A., Beaurivage, Guillaume, Croteau, Anne-Marie, and Rivard, Suzanne, “Patterns of IT Outsourcing Associated with Strategic Profiles of Organizations,” Proceedings of ICOIS 2007 (The 3rd International Conference on Outsourcing of Information Services), Heidelberg, Germany, May 29-30, 2007.

Mignerat, Muriel and Rivard, Suzanne, “L’institutionnalisation des pratiques de gestion de projet dans les projets de systèmes d’information,” Proceedings of ASAC 2006 (Conference of the Administrative Sciences Association of Canada, Banff, Alberta, June 2-6, 2006, pp. 94-111. Best Paper Award – Information Systems Division.

Kappos, Antonio, Rivard, Suzanne, and Lapointe, Liette, “Explaining Contradictory Reactions to Information Technology Implementation,” Proceedings of ASAC 2005 (Conference of the Administrative Sciences Association of Canada), Toronto, Ontario, May 28-31, 2005, pp. 158-172.

Mignerat, Muriel and Rivard, Suzanne, “Positioning the Institutional Perspective in Information Systems,” Proceedings of ASAC 2005 (Conference of the Administrative Sciences Association of Canada), Toronto, Ontario, May 28-31, 2005, pp. 16-30.

Bergeron, François, Raymond, Louis, and Rivard, Suzanne, “L’alignement stratégique des TI et la performance des PME,” Proceedings of the “Association internationale de management stratégique” conference, Le Havre, France, June 1-4, 2004.

Raymond, Louis, Rivard, Suzanne, and  Jutras, Danie, “Small Enterprise’s Predisposition to Adopt an ERP,” Proceedings of ICEIS 2004 (The 6th International Conference on Enterprise Information Systems), Porto, Portugal, April 14-17, 2004, vol. 4, pp. 614-618.

Bergeron, François, Raymond, Louis, and Rivard, Suzanne, “Strategic Alignment of Information Technology: Performance Outcomes in Small and Medium-sized Firms,” Business Excellence I: Performance Measures, Benchmarking and Best Practices in the New Economy, University of Minho, Braga, Portugal, June 2003, pp. 67-72.

Aubert, Benoit A., Houde, Jean-François, Patry, Michel, and Rivard, Suzanne, “Characteristics of IT Outsourcing Contracts,” Proceedings of HICSS-36 (Annual Hawaii International Conference on Systems Sciences), Big Island, Hawaii, USA, January 6-9, 2003, R. Sprague (Editor).

Bahli, Bouchaib and Rivard, Suzanne, “A Validation of Measures Associated with the Risk Factors of IT Outsourcing,” Proceedings of HICSS-36 (Annual Hawaii International Conference on Systems Sciences), Big Island, Hawaii, USA, January 6-9, 2003, R. Sprague (Editor).

Raymond, Louis, Rivard, Suzanne, and Bergeron, François, “Les déterminants de l’implantation d’un site Web dans les PME: le cas des agences de voyage,” Deuxième Congrès de l’Académie de l’Entreprenariat, Montesquieu University, Bordeaux, France, April 17-18, 2002, pp. 461-479.

Bahli, Bouchaib and Rivard, Suzanne, “An Assessment of Information Technology Outsourcing Risk,” Proceedings of ICIS 2001 (International Conference on Information Systems), New Orleans, Louisiana, USA, December 17-19, 2001, http://aisel.isworld.org.

Aubert, Benoit A., Patry, Michel, and Rivard, Suzanne, “Managing IT Outsourcing Risk: Lessons Learned,” Proceedings of ICOIS 2001 (The 2nd International Conference on Outsourcing of Information Services), Bayreuth, Germany, June 22-23, 22 pages.

Aubert, Benoit A., Patry, Michel, Rivard, Suzanne, and Smith, Heather, “IT Outsourcing Risk Management at British Petroleum,” Proceedings of HICSS-34 (Annual Hawaii International Conference on Systems Sciences), Maui, Hawaii, USA, January 3-6, 2001.

Bahli, Bouchaib and Rivard, Suzanne, “IT Outsourcing Risks: Conceptualization and Measurement,” Proceedings of ASAC 2000 (Conference of the Administrative Sciences Association of Canada, Montréal, Québec, July 8-11, 2000, vol. 21, pp. 13-22.

Aubert, Benoit A., Dussault, Sylvie, Patry, Michel, and Rivard, Suzanne, “Managing the Risk of IT Outsourcing,” Proceedings of HICSS-32 (Annual Hawaii International Conference on Systems Sciences, Maui, Hawaii, USA, January 5-8, 1999.

Ramirez, Alejandro and Rivard, Suzanne, “Hypermedia Aids for Advanced Learning in Complex and Ill-Structured Knowledge Domains,” Proceedings of the 13th Annual Conference of the International Academy for Information Management, Helsinki, Finland, December 11-13, 1998, pp. 263-275.

Rivard, Suzanne, Aubin, Marie-Claude, Raymond, Louis, and Bergeron, François, “Project Managers’ Influence Tactics and Authority: A Comparison Across Project Structures,” Proceedings of AMCIS 1998 (The 4th Americas Conference on Information Systems), Baltimore, Maryland, USA, August 1998.

Aubert, Benoit A., Patry, Michel, and Rivard, Suzanne, “Assessing the Risk of IT Outsourcing,” Proceedings of  HICSS-31 (Annual Hawaii International Conference on Systems Sciences, Maui, Hawaii, USA, January 1998, vol. VI, pp. 685-692, H. Watson (Editor).

Books

Rivard, Suzanne, Le développement de systèmes d’information, 4^th Edition, Presses de l’Université du Québec, 2013

Aubert, Benoît A., Beaudry, Catherine, Chang, Hong, Lachaîne, Julie, de Marcellis-Warin, Nathalie, Pineau, Pierre-Olivier, Rivard, Suzanne, Slootmaekers, Veerle, and Van Assche, Ari, Le Québec à l’heure de la mondialisation, Monographie, CIRANO, 2009, 150 pages.

Rivard, Suzanne and Aubert, Benoit A. Information Technology Outsourcing, M.E. Sharpe, Armonk, NY, 2007, 352 pages.

Rivard, Suzanne, Aubert, Benoit A., Patry, Michel, Paré, Guy, and Smith, Heather A., Information Technology and Organizational Transformation. Solving the Management Puzzle, Butterworth-Heinemann, Elsevier Science, 2004, 320 pages.

Aboubekr, Malika, Aubert, Benoit A., Bourdeau, Simon, and Rivard, Suzanne, Vers l’administration gouvernementale électronique : analyse du succès d’un projet, CIRANO, 2003.

Book chapters

Lapointe, Liette and Rivard, Suzanne, “Research on Resistance to Information Technology,” in The Routledge Companion to Management Information Systems, R. D. Galliers and M. K. Stein (Editors), Routledge, 2017.

Vieru, Dragos and Rivard, Suzanne, “Shifting Sand: Organizational Identity, Partnership and IT Outsourcing,” in Global Sourcing 2012, J. Kotlarsky, I. Oshri, and L.P. Willcocks (Editors), LNBIP 130, pp. 93–104, Springer, London, 2012.

Aubert, Benoit A., Rivard, Suzanne, and Lachaîne, Julie, “Délocalisation des activités informatiques : risques et perspectives d’avenir,” in Le Québec à l’heure de la mondialisation, B. A. Aubert, C. Beaudry, H. Chang, J. Lachaîne, N. de Marcellis-Warin, P.-O. Pineau, S. Rivard, V. Slootmaekers, and Ari Van Assche (Editors), Monographie, CIRANO, Montréal, 2009, pp. 55-100.

Raymond, Louis, Rivard, Suzanne, and Jutras, Danie, “Organizational Readiness to Adopt ERP: An Evaluation Model for Manufacturing SMEs,” in Techniques and Tools for the Design and Implementation of Enterprise Information Systems, A. Gunasekaran (Editor), IGI Publishing, Hershey, PA, 2008 (pp. 176-203, chapter VII). Reprint of L. Raymond, S. Rivard, and D. Jutras, “Evaluating Readiness for ERP Adoption in Manufacturing SMEs,” International Journal of Enterprise Systems, 2006, vol. 2, no 4, pp. 1-17.

Rivard, Suzanne and Aubert, Benoit A., “Information Technology Outsourcing,” in Information Technology Outsourcing, S. Rivard and B. A. Aubert (Editors), M.E. Sharpe, Armonk, NY, 2007, pp. 3-22.

Bahli, Bouchaib and Rivard, Suzanne, “Information Technology Outsourcing Risk,” in Information Technology Outsourcing, S. Rivard and B. A. Aubert (Editors), M.E. Sharpe, Armonk, NY, 2007, pp. 199-134.

Rivard, Suzanne, “Transformer une entreprise : un casse-tête?,” in PME : conseils et solutions, L. St-Cyr and F. Richer (Editors), Les Éditions La Presse, Montréal, 2005, pp. 231-234.

Bourdeau, Simon, Rivard, Suzanne, Barki, Henri, and Bernard, Jean-Grégoire, “Évaluation du risque en gestion de projet,” in Mesure intégrée du risque dans les organisations, B. A. Aubert and J.-G. Bernard (Editors), Montréal, 2004, pp. 106-133, chapter 3.

Bourdeau, Simon, Aubert, Benoit A., Rivard, Suzanne, Patry, Michel, and Bernard, Jean-Grégoire, “Évaluation du risque contractuel client/fournisseur (impartition, acquisition de services),” in Mesure intégrée du risque dans les organisations, B. A. Aubert and J.-G. Bernard (Editors), Montréal, 2004, pp. 134-162, chapter 4.